City of Kissimmee

Customer story

City of Kissimmee Streamlines Document Management and eRecording with Harbour

 

Kissimmee Broadway & Monument 2

The City of Kissimmee, Florida, is a bustling community where City officials manage a wide range of essential daily documents such as contracts, agreements, and leases to critical records like ordinances, resolutions, mortgages, and property liens. Recognizing the need for a more efficient, comprehensive digital solution, the City of Kissimmee fully embraced Harbour as its document management partner, accelerating their digital transformation journey with a solution built for seamless municipal operations.

With Harbour’s end-to-end contract management platform, the City of Kissimmee gained streamlined workflows through recurring templates, a real-time dashboard, and robust document audit trails. This comprehensive digital solution has empowered City staff to conduct business efficiently and effectively, ensuring transparency at every step and full compliance with local regulations.

Scalable eRecording Integration

Over the past year, the City has collaborated closely with Harbour to integrate an eRecording solution that connects directly with the Osceola County Clerk of the Court’s office. This integration eliminated their standard process of printing and mailing physical documents for recording. Crucial documents are now reviewed, digitally stamped, and recorded efficiently, with payments processed swiftly and records returned in real-time at the City of Kissimmee. The result is a smooth, timely flow of city operations—eliminating potential delays that often hinder traditional document handling.

Reflecting on this transformation, Tameara Crespo, City Clerk of the City of Kissimmee, shared, "Working with Harbour has transformed how we manage documents. The real-time dashboard and eRecording integration have helped us maintain efficiency and accuracy in our day-to-day operations."

The City of Kissimmee’s forward-thinking approach and commitment to innovative digital solutions have enabled them to operate with significantly reduced paper usage, enhanced speed, and improved precision. Their seamless transition to Harbour demonstrates how municipalities can elevate their operations, setting a new standard for efficiency in city management.

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Interested in how Harbour can streamline your contract workflows and enhance operational efficiency? Contact us today to learn more about transforming your processes.

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